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Shipping & Returns

*Express delivers internationally within 1 to 2 working days.
*Standard Saver, an economical shipping alternative, delivers internationally within 10 to 15 days.
*Free Saver delivers free of charge within Turkey. 

 
Please ensure that the shipping address submitted by you is correct and accurate. Any change in address following order dispatch may be subject to extra charges, as we would be unable to redirect your order. 

Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. is not responsible for any custom clearance processes at destination, or delivery delays caused by such processes.

The country to which you chose to have your order deliverd may have certain custom regulations, or extra import duty or tax charges, in which case you will be contacted by the courier service provider to be informed of such event. Therefore, you are encouraged to review your local customs and import regulations before placing your order. Clients who are based in Brazil are required to provide their tax ID number once they are contacted by the courier service provider.

Your signature is required by the courier service provider and the applicable law to confirm receipt of the ordered merchandise, in which case the signature signifies your acceptance of the merchandise and its condition. You are, therefore, highly encouraged to inspect your merchandise for apparent damages as soon as received, and in the presence of the courier service personnel.

Date of Last Modification: 30 December, 2013