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Terms & Conditions

INTRODUCTION

This Agreement contains the complete terms and conditions that apply to visitors and clients ("you"), ("your") in using https://www.roanneothman.com ("Web Site") such as browsing, registering, purchasing and all other activities undertaken on this Web Site.

By purchasing from or using this Web Site, you agree to be bound by its Terms & Conditions and shall comply thereof. This Agreement describes and encompasses the entire agreement between Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. ("us"), ("we"), ("our") and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to this Web Site, the content through this Web Site, and the subject matter of this Agreement.

Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. is a company incorporated in Turkey since 2004. As a trading company, in December 2013, it became the local operational arm for the fashion brand Roanne Othman® , formerly known as IMABELIEVER under Believer Ltd.

This Agreement may be modified by us from time to time without specific notice to your end. Agreement posted on this Web Site reflects the latest agreement, and you should carefully review the same before using this Web Site.

PROHIBITIONS, WEB SITE USE, REGISTRATION & PURCHASE

You are prohibited to do the following acts:

a) use this Web Site, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using this Web Site, its services, or tools; and
b) fraud and other illegal acts.

This Web Site allows you to view Roanne Othman® merchandise and purchase them online. We work to make sure that the colour shades of the merchandise in the Store section are displayed as accurately as possible, however we cannot guarantee that the monitor of the device you use to view and purchase our merchandise, will accurately display the colour shades of our merchandise.

In order for you to complete the placement of an order, you must complete the registration process on this Web Site, during which you will be required to provide your full legal name, current address, a valid email address, and any other information needed in order to complete the registration process. Should any of this information change in the future, you must inform us immediately by written notice sent to customerservice@roanneothman.com.

Please refer to our Privacy & Cookies Policy before providing any personal information.

You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all orders and inquiries that are sent from your account or personal electronic mail. You must not transmit any worms or viruses or any code of a destructive nature.

All orders are subject to availability and acceptance by Rumaila Petrol ve Insaat San. Tic. Ltd. Sti..

PAYMENTS AND PROCESSES OF INVIOCES

Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., through https://www.roanneothman.com, has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., through PayPal, prior to the latter acceptance of an order. Payment for the merchandise shall be made through PayPal. Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., through https://www.roanneothman.com, has all the discretion to cancel or deny orders.

PayPal is our secure payment gateway. You shall make payments to Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. for merchandise purchased on this Web Site through PayPal. 

Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. uses Secure Socket Layer (SSL) technology to keep this Web Site safe and protected.

All payments and refunds are made through PayPal.

REFUND POLICY

We are committed to your satisfaction, therefore we encourage you to be careful when you select and purchase our merchandise, and be certain that this is the merchandise that you want.

If you are based in the EU, you are entitled under the Consumer Protection (Distance Selling) Regulations 2000 to a period of SEVEN working days, starting the day you receive the merchandise, during which you are able to return the merchandise and receive a full refund inclusive of the shipping fee that you had originally paid. If you are based in the EU, and should you decide to return the merchandise under the Consumer Protection (Distance Selling) Regulations 2000, you must immediately inform us by written notice to customerservice@roanneothman.com. The returned merchandise should be with its original tags and labels, unused, in an excellent condition and you will be responsible for the shipping costs of the returned merchandise. You shall receive the full refund within 30 days from the date we receive the returned merchandise.
Returned merchandise that is untagged, or used, or damaged will not be accepted and will be sent back to you, in which case you will not be entitled to a refund.

If you are not based in the EU, you are entitled to either store-credit, or to exchange your purchased merchandise within TEN working days as of the day you receive your order. Should you decide to exchange the merchandise with a different style or size or colour, please follow the process explained in our Returns, Refunds & Exchanges Policy. Additionally, you must also ensure that the condition of the merchandise which you would like to exchange, is in-line with the specifications listed in our Returns & Exchanges policy.

Any merchandise undergoes a thorough quality inspection before it is dispatched to you. However, in case of damage occurring during shipment, not caused by Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., we would be willing at our own discretion to either replace the damaged merchandise, or offer you a refund in return of the damaged merchandise. The replacement would be subject to style, size and colour availability. Should an alternative to the damaged merchandise be unavailable in the same style, size and colour, you will be offered other styles within the same price range of the damaged merchandise. The client must inform us of such damage immediately by written notice to customerservice@roanneothman.com.

All payments and refunds are processed through PayPal.

For details about returns and exchanges, please review our Returns & Exchanges Policy.

OUR RESPONSIBILITY TOWARDS YOU

We are committed to ensure that any merchandise you purchase from this Web Site undergoes a quality inspection and reaches you in a good condition; in-line with the description of the purchased merchandise that was provided on the Web Site.

Any merchandise undergoes a thorough quality inspection before it is dispatched to you. However, in case of damage occurring during shipment, not caused by Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., we would be willing at our own discretion to either replace the damaged merchandise, or offer you a refund in return of the damaged merchandise. The replacement would be subject to style, size and colour availability. Should an alternative to the damaged merchandise be unavailable in the same style, size and colour, you will be offered other styles within the same price range of the damaged merchandise. The client must inform us of such damage immediately by written notice to customerservice@roanneothman.com.

All payments and refunds are made through PayPal.

For details about returns and exchanges, please review our Returns & Exchanges Policy.

YOUR RESPONSIBILITY TOWARDS US

You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the Web Site, and that you will not acquire any right, title, or interest in or to the Web Site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse, engineer, disassemble or otherwise attempt to derive source code from any of our services, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the system or proprietary information related thereto.

We are committed to your satisfaction, therefore we encourage you to be careful when you select and purchase our merchandise, and be certain that this is the merchandise that you want.

Your signature is required by the courier service provider and the applicable law to confirm receipt of the ordered merchandise, in which case the signature signifies your acceptance of the merchandise and its condition. You are, therefore, highly encouraged to check your merchandise for apparent damages as soon as received, and in the presence of the courier service personnel.

PRODUCT PRICING

The List Price displayed for merchandise on this Web Site represents the full retail price listed on the merchandise itself, estimated in accordance with standard industry practice. The prices listed on the Web Site are in Euros and are inclusive of all the relevant taxes, and exclusive of shipping and handling fees.

For shipping fees please review our Shipping Policy.

Prices may be amended as a result of a serious change in the currency value, or due to a markdown during the Sales period. Should such change take place after your order had been accepted, processed and dispatched, the original price in which you had purchased the product will be honoured.

EDITING, DELETING AND MODIFICATION

We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and at our sole discretion, by posting a notice or a new agreement on our Web Site. YOUR CONTINUED PARTICIPATION, VISIT AND SHOPPING IN OUR WEB SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR WEB SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.

FRAUD
FRAUDULENT ACTIVITIES are highly monitored on this Web Site. If you attempt to commit fraudulent activities on this Web Site or in any other form against Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., Rumaila Petrol ve Insaat San. Tic. Ltd. Sti.,  shall resort to all remedies available to it, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY

Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. shall not be held liable to breaches, committed by a direct employee of Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., of this Agreement.

Further, our aggregate liability arising with respect to this Agreement will not exceed the total price of the subject merchandise paid or payable to you.

We shall not be held liable to losses or damages to the purchased merchandise, not caused by a direct employee of Rumaila Petrol ve Insaat San. Tic. Ltd. Sti.,  and we are not responsible for failure to meet our obligations should this failure occur as a result of an event beyond our control.

Any merchandise undergoes a thorough quality inspection before it is dispatched to you. However, in case of damage occurring during shipment, not caused by Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. , we would be willing at our own discretion to either replace the damaged merchandise, or offer you a refund in return of the damaged merchandise. The replacement would be subject to style, size and colour availability. Should an alternative to the damaged merchandise be unavailable in the same style, size and colour, you will be offered other styles within the same price range of the damaged merchandise. The client must inform us of such damage immediately by written notice to customerservice@roanneothman.com.

Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. is not responsible for any custom clearance processes at destination, or delays caused by those processes.
The country to which you chose to have your order shipped may have certain custom regulations, or extra import duty or tax charges, in which case a separate invoice will be issued to you locally, and you will be contacted by the courier service provider to be informed of such event. Therefore, you are encouraged to become aware of your local customs and import regulations before placing your order.

This site and its information, contents, materials, merchandise and services are provided on an “as is” and “as available” basis. You understand and agree that your use of this Web Site is at your own risk.

Although we always work to make sure that our security system in place is operating effectively, you are encouraged to have a strong security and virus protection software in place to protect your device against viruses that you may find on this Web Site or third party web sites. Rumaila Petrol ve Insaat San. Tic. Ltd. Sti. shall not be held liable to any damages caused by viruses on this Web Site or third party web sites.

INTELLECTUAL PROPERTY RIGHTS OF RUMAILA LTD. AND ROANNE OTHMAN®

You agree not to reproduce, disseminate, sell, distribute, resell any of the merchandise purchased on this Web Site, generate revenue or commercially exploit any such proprietary and information in any manner without the written consent of Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., including but not limited to logos, designs, images, graphics photoshoots, and any other property of Rumaila Petrol ve Insaat San. Tic. Ltd. Sti..

NON-WAIVER

If Rumaila Petrol ve Insaat San. Tic. Ltd. Sti., through https://www.roanneothman.com, does not insist upon strict performance of any of the terms, conditions and covenants hereof, it shall not be deemed a relinquishment or waiver of any rights or remedy that we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the substantive laws of United Kingdom, without any reference to conflict-of-laws principles.

Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of United Kingdom, to the exclusion of any other courts without giving effect to its conflict of law's provisions or your actual state or country of residence.

The entire agreement between the parties with respect to the subject matter hereof is embodied on this Agreement and no other agreement relative hereto shall bind either party herein.

Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice to your end.

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.

Date of Last Modification: 30 December, 2013